Questions about plans
What's free?
Creating a trip and inviting up to 3 people; chat, pings and notifications; shared photos and videos (1 GB per trip, videos up to 30 seconds, kept 14 days after the trip, so save them to your phone); and safety: emergency numbers, SOS to your crew, a medical card and the nearest hospital and police. Free shared photos: up to 3 GB a month across your trips. Everything else comes with Gora Pro: the itinerary with reminders and alarms, bookings, packing, polls, ideas, the live crew map, expense split, Best spots and place search, weather, destination essentials, the converter, Translate, travel documents, recap clips, your own trip cover, place and booking photos, and Crew Passport, Relive and daily trip cards, with crews of up to 30 and a 20 GB album kept 365 days.
How do I cancel?
In the subscription settings of the app store you bought from, at least 24 hours before the renewal date. You keep Gora Pro until the end of the period you paid for.
Who pays?
Only the organiser. Every trip they organise with Gora Pro is Pro for everyone in it. Members get Translate and travel documents while that trip is upcoming or under way; their own trips follow their own plan.
Does my crew pay to join?
No. Friends join free. When the organiser has Pro, that trip is Pro for everyone in it.
How do refunds work?
Purchases are made through the App Store or Google Play, so you ask the store for a refund. This does not limit your rights under the Australian Consumer Law or the consumer law where you live. See the Terms of use.
What happens if a trip goes back to Free?
Nothing is deleted straight away. Pro features such as the plan, the map and expenses become read-only: you can still view them and settle up. Photos and videos then follow Free's 14 days after the trip, but are always kept for at least 30 days from the day the trip goes back to Free. The app shows the date. Save the ones you want to keep.